We Care About Your Company’s Data Security

Check out our approach to data security for our clients and users. Data security is fundamental when choosing the right platform.

SECURITY POLICY

Documentation

We have implemented and maintain an Information Security Management System (ISMS) based on the ISO 27001 standard. The system takes into account our internal and external context as well as legal requirements.

RESPONSIBLE DATA MANAGEMENT

Roles and responsibilities

In accordance with ISO 27001, we have appointed an Information Security Management System Manager and a Business Continuity Manager (in line with ISO 22301). A designated, certified Data Protection Officer ensures our compliance with GDPR regulations.

BUSINESS CONTINUITY

Plan and regular testing

Following the recommendations of ISO 22301, we have implemented a Business Continuity Program and a Disaster Recovery Program. We maintain both primary and backup centers located within the European Union. Regular recovery and continuity tests are conducted.

THIRD-PARTY SECURITY

Trusted, secure suppliers

We rely exclusively on vetted, reputable service providers. Compliance with security standards such as ISO 27001, ISO 27017, ISO 27018, ISO 22301, SOC 2, SABSA, PCI DSS, HIPAA/HITECH, and EU-U.S. Privacy Shield is required from our suppliers.

SOFTWARE DEVELOPMENT PROCESS

Secure software development

Our software development process adheres to the Secured Software Development Life Cycle (SSDLC), maintaining a strict separation of development and production environments. We do not use customer data in testing, and systematic security testing is integral to our development practices.

SECURITY TESTING

Regular penetration testing

We conduct regular, periodic penetration tests. These are independent of the security tests carried out during the software development process. Detected vulnerabilities are remediated, and root causes are analyzed to prevent recurrence.

DATA ENCRYPTION

Storage and transmission

Data entrusted to us is secure from the moment it leaves the client’s environment (in transit) and throughout its storage in our systems (at rest).

RELIABILITY

High availability and scalability

We have implemented monitoring solutions to ensure the availability of the Nais platform infrastructure and integrated services. The maximum allowable downtime for the system is only 49 minutes per month, providing 99.9% availability for Nais clients.

Nais: Real Solutions and a Proven Partner

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