A satisfied Pole at work, but without feedback
The latest Randstad Labor Market Monitor Report, prepared in collaboration with Nais, presents the current state of the job market in Poland. The study, conducted with a sample of 1,000 Poles, provides valuable insights into job satisfaction and employee turnover.
Increase in job satisfaction and turnover
The report reveals that 79% of employees are satisfied with their jobs, marking a record high in the history of Randstad's monitoring, which has been conducted for over 8 years. Despite the high level of satisfaction, there is a significant increase in turnover – in the past six months, 25% of employees have changed their place of employment.
Reasons for job changes
The main reason for changing jobs is the desire for professional development rather than higher salary. 58% of Poles prioritize development opportunities over salary. The rising number of people changing jobs within a year and the decrease in those staying with a company for more than five years reflect growing employee expectations regarding career advancement.
Job market situation
90% of respondents believe they would find a new job within six months if necessary. According to Monika Fedorczuk, a labor market expert from the Confederation of Lewiatan, the current market is an employee-driven one, where job satisfaction and stability are becoming increasingly important. People with lower education and those working in simple jobs fear job loss, while modern technologies and automation are changing the dynamics of the job market.
Costs of turnover
The current 25% turnover rate represents a significant cost for employers. Łukasz Komuda, a labor market expert from the Foundation for Social and Economic Initiatives, notes that high turnover incurs substantial costs for GDP, and employers need to take action to retain employees longer.
The role of feedback in employee retention
Analysis introduced by Nais as part of the Labor Market Monitor study reveals that 63% of employees receive feedback on their work. Feedback is more frequently provided in larger cities, as well as to younger employees and those with higher education. Most employees receive feedback after completing tasks or projects, as well as periodically.
Quality of feedback
55% of employees receive feedback in the form of praise or criticism of their work, while 38% receive detailed analysis. Only one-third of employees get advice and suggestions, and 10% receive training proposals. Dr. Marta Żerkowska-Balas from the Department of Management at SWPS University emphasizes that half of Polish companies provide valuable feedback, while for others, it is merely a formality. She also highlights the need to improve managers' skills in giving constructive feedback.
Summary
The Randstad Labor Market Monitor Report underscores that high job satisfaction does not necessarily translate into high employee engagement, and turnover remains a major challenge for employers. Effective feedback management and investment in employee development can help retain employees longer and increase their engagement at work.
